Stadtwerke Herford - Energy, Service & Benefits
Energy supply in Herford is undergoing an exciting shift in 2025. Sustainability, digitalization, and new services are center stage, making the Stadtwerke Herford a modern partner for the region.
Many people are wondering how they can benefit from innovative offerings and exclusive advantages. The Stadtwerke Herford provide not only electricity, gas, and water, but also comprehensive service, advice, and attractive additional benefits.
In this guide, you’ll get an overview of energy, services, and benefits from the Stadtwerke Herford in 2025. The topics range from company history and modern energy offerings to leisure options and exclusive customer benefits.
Stadtwerke Herford at a glance
The Stadtwerke Herford are the heart of municipal supply in the region. With a long history, clear structures, and innovative approaches, they shape the lives of over 100,000 people. Here you get a compact overview of development, tasks, and goals.
History and development
The Stadtwerke Herford were founded in 1864 as a municipal gas utility and converted into a GmbH in 1983. Today they are a 100% subsidiary of the City of Herford via HVV GmbH. The evolution into a modern service platform is reflected in numerous innovations. A milestone was the introduction of green electricity from 2010. If you want to learn more, you’ll find details in the company history of Stadtwerke Herford. Commitment to sustainability and regional responsibility shapes the company’s identity.
Corporate structure and management
With 138 employees and revenue of 142 million euros in 2023, they are a major employer in the region. Close networking with local businesses promotes economic stability. Job security and apprenticeships are a focus. The utility relies on partnership-based collaboration to secure regional value creation.
|
Metric |
Value |
|---|---|
|
Employees |
138 |
|
Revenue (2023) |
142 million euros |
|
Managing Director |
Oliver Daun |
Supply areas and target groups
The Stadtwerke Herford reliably supply Herford, Enger, Hiddenhausen, and Spenge with electricity, gas, and water. Over 100,000 people benefit from stable networks, including private customers, businesses, and public institutions. The natural gas network covers 583 km, the water network 764 km. The utility’s target groups also include schools, daycare centers, and authorities that depend on secure supply.
-
Electricity, gas, and water for private and business customers
-
Individual solutions for public institutions
-
Regional supply as a core task
Municipal responsibility and sustainability
Climate-neutral natural gas and 100% green electricity are part of the standard offering from the Stadtwerke Herford. They support global climate protection projects and promote regional initiatives. The company is committed to quality of life and social projects in Herford. Sustainability is a guiding principle reflected in all activities.
-
Promotion of climate protection projects
-
Support for regional clubs and associations
-
Responsibility for future generations
Digitalization and innovations
The Stadtwerke Herford invest specifically in digital services and innovative technologies. The expansion of smart meters, a user-friendly online customer portal, and automated processes are central. Examples of modernization include the introduction of intelligent metering systems and digital consumption analyses. Digitalization ensures greater efficiency, transparency, and comfort.
-
Smart metering for precise consumption recording
-
Online handling of contracts and inquiries
-
Efficiency gains through process automation
Energy offerings from Stadtwerke Herford 2025
In 2025, the Stadtwerke Herford consistently focus on sustainable and innovative energy offerings. The region’s supply is built on green electricity, climate-neutral natural gas, high-quality drinking water, efficient district heating, and digital solutions. This lets customers benefit from modern technology and reliable supply.
Electricity supply: 100% green electricity
The Stadtwerke Herford offer only green electricity from renewable sources. All electricity tariffs are backed by guarantees of origin, so you can be sure your power is clean. Private and business customers benefit from flexible contract models and price guarantees.
-
Switching to a green electricity tariff takes just a few minutes online
-
Transparent information on energy sources and prices
-
Focus on sustainability
Further details on current tariffs and supply data can be found in the facts and figures of Stadtwerke Herford. In doing so, the utility sets benchmarks for the energy transition in the region.
Natural gas: climate-neutral and regional
The natural gas offering is completely climate-neutral in 2025. Through CO2 offsetting and support for certified climate protection projects, every consumption is balanced. Over 20,000 house connections benefit from the modern natural gas network in Herford, Enger, and Hiddenhausen.
-
CO2 offset for every cubic meter of gas
-
Regional supply and rapid fault clearance
-
Flexible tariffs for all customer groups
The Stadtwerke Herford thus enable you to have an environmentally conscious and safe gas supply.
Drinking water: quality and security of supply
The utility supplies over 5 million cubic meters of drinking water annually from four waterworks. Fifty-one wells and a dedicated spring ensure 24/7 supply. Regular quality checks guarantee top water quality.
-
Security of supply through regional infrastructure
-
Transparent quality reports for consumers
-
Example: Hiddenhausen is supplied by its own waterworks
With Stadtwerke Herford, you’re always well supplied and can trust the highest standards.
District heating and innovative energy solutions
The utility offers district heating for residential areas and businesses. Modern heating systems, the expansion of renewable heat sources, and individual consultation are in focus. Funding programs support refurbishment and new builds.
-
Efficient solutions for new builds and refurbishments
-
Advice on heating modernization and funding
-
Expansion of renewable heat for greater climate protection
With the Stadtwerke Herford, you make your energy supply future-proof and sustainable.
Future trends: smart metering & digitalization
In 2025, the utility is advancing digitalization even further. Intelligent metering systems, such as smart meters, enable precise consumption control. In the online customer portal, you can manage contracts and analyze your energy consumption conveniently in digital form.
-
Digital tools for greater transparency
-
Online billing and consumption analysis
-
Automated processes for efficient service
This way you benefit from state-of-the-art technology and maximum comfort.
Services & customer portal
Do you want fast, personal service and modern solutions? The Stadtwerke Herford offer you exactly that—both on-site and digital. In the customer center in Herford, you receive individual advice on all questions about energy, tariffs, and supply. You’ll also get competent help by phone or email. In the event of disruptions, an emergency service is available around the clock. Personal contact remains a hallmark, whether you want to conclude a new contract or need a quick answer.
Personal customer service on-site and digital
The Stadtwerke Herford focus on proximity and accessibility. In the customer center, you receive advice on electricity, gas, water, and other concerns. You’re also well supported digitally: phone and email service, chat function, and quick processing are standard. In the event of a supply interruption, the emergency service responds immediately.
Online customer portal: features & benefits
With the Stadtwerke Herford online customer portal, you have all key functions in view. You can manage contracts, adjust installments, or conveniently submit meter readings. Invoices and consumption data are available at any time. Thanks to modern digitalization and process automation, you benefit from efficient workflows and fast processing. Moving or registering can also be organized directly online.
Tariff consultation and switching service
The Stadtwerke Herford offer personal tariff consultation to find the optimal offer. Whether electricity, gas, or combination tariffs—the right solution is determined together. The switching service supports you with changing providers and ensures a smooth process. Regular tariff checks help existing customers always secure the best price-performance ratio. This keeps you flexible and saves real money.
Energy consulting and funding support service
You want to save energy or switch to renewable energies? The utility’s energy consulting shows you individual savings potential. You receive information on government funding programs and support with applications. Consultations on photovoltaics and heat pumps are particularly in demand. This way you benefit from sustainable technologies and funding that eases your investment.
Additional services: meter reading service, moving service & more
The Stadtwerke Herford offer many practical additional services. The free meter reading service takes work off your hands. When moving, the team ensures your energy supply continues seamlessly at your new place of residence. Other offerings include home emergency call systems, smoke alarms, and services related to electromobility. This way you’re well looked after for all life situations.
Leisure and experience offerings from Stadtwerke Herford
Leisure and recreation play a central role in Herford. The utility offers a diverse leisure portfolio that appeals equally to families, sports enthusiasts, and those seeking relaxation. Attractive discounts and exclusive benefits make the leisure offerings particularly interesting for customers.
H2O Herford: leisure pool and sauna
H2O Herford is one of the utility’s best-known leisure offerings. A modern leisure pool awaits you here with a spacious wellness area, a variety of water attractions, and an inviting sauna landscape. There are numerous highlights for families, athletes, and connoisseurs.
Customers benefit from exclusive discounts on admission prices. You can find more details on the development and role of the pool on Stadtwerke Herford on Wikipedia.
Ice rink and sports center "Im Kleinen Felde"
The ice rink and the “Im Kleinen Felde” sports center combine summer and winter fun. In winter, you can go ice skating or take ice hockey courses. In summer, the area turns into an outdoor pool for swimmers and families.
The offering is aimed at schools, clubs, and recreational athletes. Regular events and courses provide variety for every age.
Outdoor pools and forest pools in the region
Highlights from the Stadtwerke Herford also include the Elverdissen outdoor pool, the Hiddenhausen forest pool, and the Werburg forest pool. During the swimming season, they offer family-friendly admission prices and nature-oriented recreation.
The well-maintained facilities promote the leisure culture in Herford and the surrounding area. The spacious sunbathing lawns and clear water are particularly popular.
Commitment to sports and culture
The Stadtwerke Herford are actively committed to sports, culture, and education. They support local sports clubs, promote events, and cooperate with schools and social institutions.
For example, regional events are sponsored to strengthen community and quality of life. This diverse commitment makes the Stadtwerke Herford an important partner for the city.
Sustainability in leisure facilities
Sustainability is also a focal point in the leisure facilities. The use of renewable energies, resource-saving technology, and continuous modernization characterize the sites.
For example, energy-efficient systems at H2O Herford ensure environmentally friendly operations. This way, the Stadtwerke Herford combine leisure fun with responsibility for the environment and the future.
Shareholdings and partnerships
Strong shareholdings and cooperative partnerships form the basis for the sustainable development of the Stadtwerke Herford. Through targeted investments and collaboration with regional and supraregional partners, the company not only secures energy supply but also actively shapes the future of the region.
Shareholdings in regional utilities
The Stadtwerke Herford hold stakes in several regional utilities. These include, for example, 55 percent of WBV Wasserwerk Begatal and 35 percent of Kalldorfer Sattel Wassergesellschaft mbH. The company is also active in wind energy—with 18.75 percent of WWL Windenergie-Westfalen-Lippe GmbH and 19.5 percent of WBV Kreis Herford-West.
These shareholdings secure regional value creation and guarantee a stable supply for people in Herford and the surrounding area. The utility thus deliberately relies on local partnerships.
Cooperations for renewable energy
To advance the energy transition in the region, the utility is involved in various wind and solar companies. Particularly noteworthy is the stake in Trianel Wind und Solar GmbH & Co. KG. Investments in wind farms and solar projects strengthen security of supply and make the region more sustainable.
With these cooperations, the Stadtwerke Herford are actively driving the expansion of renewable energy and creating long-term prospects for a climate-friendly energy supply.
Innovation partnerships & digitalization
Digital innovations are a central topic for the Stadtwerke Herford. Together with IT and energy companies, smart infrastructures and new services are being developed. One example is the introduction of digital metering systems that make customers’ everyday lives easier.
Modern software solutions for service providers are also crucial. You can learn more in the article Software solutions for service providers. This is how the transformation into a digital future succeeds.
Commitment to municipal development
Beyond energy supply, the utility is committed to the development of the city and the region. It promotes social and economic projects, supports education and infrastructure, and contributes to quality of life in Herford.
Whether through cooperation with schools, sponsoring sports clubs, or involvement in municipal initiatives—the commitment is diverse and sustainable.
Transparency and reporting
Transparency is a central concern for the Stadtwerke Herford. Annual reports and insights into the shareholding structure are published regularly to build trust. Investment priorities are communicated openly.
Modern accounting solutions make administration easier and provide greater clarity. How utilities benefit from this is shown in the article Efficient bookkeeping for utilities.
Exclusive benefits for Stadtwerke Herford customers
Customers benefit from an attractive package of exclusive advantages. In addition to affordable tariffs, numerous extras await you that make life in Herford and the surrounding area even more pleasant.
Bonus programs and discounts
The Stadtwerke Herford give you access to exclusive bonus programs and attractive discounts. With the customer card, you receive reduced admission prices for H2O Herford, the ice rink, or regional swimming pools.
-
Exclusive discounts on leisure offerings
-
Bonus points for loyal customers
-
Lower admission prices for many events
This way you save real money and enjoy regional leisure offerings at special rates.
Sustainability and funding initiatives
Sustainability is a top priority at the Stadtwerke Herford. You can take part in regional environmental and climate protection initiatives and benefit from funding programs.
-
Subsidies for photovoltaic systems and heat pumps
-
Promotion of e-mobility, e.g., for wallboxes
-
Support for switching to energy-efficient household appliances
This way you actively support the local energy transition.
Security and supply guarantee
With the Stadtwerke Herford, you’re always on the safe side. The regional infrastructure ensures reliable supply, transparent prices, and fair contract terms.
-
Supply guarantee for electricity, gas, and water
-
Emergency service around the clock
-
Clear and fair prices
Your supply is guaranteed at all times.
Customer events & information offerings
Regular events and information offerings keep you up to date. The Stadtwerke Herford invite you to energy-saving days, workshops, and open-house days.
-
Everyday energy-saving workshops
-
Information events on current topics
-
Open house at the waterworks
This way you’re always well informed and can get involved actively.
Future-oriented offerings: smart home & e-mobility
The Stadtwerke Herford accompany you into the future. Modern offerings such as smart home solutions and e-mobility are in focus.
-
Consultation on smart home technologies
-
Tariffs and infrastructure for electric cars
-
Cooperations for wallboxes and solar power
With these services, you’re well positioned for the coming years.
Whether you’re interested in green electricity, innovative services, or exclusive customer benefits—Stadtwerke Herford show how modern energy supply works today. But it’s not only energy that can become smarter: your document processes can also benefit from digitalization and efficiency. With filehub, you automate time-consuming workflows, connect applications, and ensure more productivity in everyday life. If you want to see how simple modern file management can be, try the platform with no fuss—you’ll discover new ways to simplify your workday.
